Zendesk
Health Check
Get the most out of Zendesk with a professional Health Check
Are you already using your customer contact solution Zendesk optimally, or are you facing inefficiencies, long response times and unclear workflows? With our Zendesk Health Check you get a thorough analysis of your current configuration and we discover where improvements can be made!
Our team will assess automations, macros, reporting and self-service options to see where your customer service can work smarter, faster and more efficiently. You will receive a clear report with concrete recommendations, so you can implement improvements immediately and optimally align your Zendesk with your business and processes.
Request a Zendesk Health Check today and optimize your customer service!
What does the Zendesk Health Check entail?
Our specialists will analyze your current Zendesk configuration and identify areas for improvement in:
Automations & Triggers – Are your workflows efficiently designed?
Macros & Templates – Are you using the right canned responses?
Reporting & Analytics – Are you getting the right insights from your data?
Self-service & Knowledge Base – Do you offer your customers enough opportunities to find answers themselves?
User Experience & Interface – Is your Zendesk intuitive and easy to use for your team?
What does it yield?
After our Zendesk Health Check, you’ll receive a clear and detailed report with concrete recommendations to make your Zendesk smarter, faster, and more efficient. We’ll not only show you where improvements can be made, but also provide clear steps on how to implement these optimizations. Whether you need more automation, more advanced reporting, a more intuitive customer journey, or a better self-service experience, we’ll help you implement the right optimizations.
Price and approach
Our Zendesk Health Check is available for €625 (excl. VAT). Within a few business days, you will receive an analysis and practical advice that you can use right away. Request your Zendesk Health Check today and make your customer service future-proof!
Official Zendesk Partner in the Netherlands
With over 10 years of experience as an official Zendesk partner, we help companies in various sectors, such as e-commerce, retail, leisure, energy and public transport. Thanks to our expertise and knowledge of various industries and business processes, we can offer Zendesk Consultancy to any type of company, and ensure careful implementation.
Our goal is to bridge the gap between the power of Zendesk and your specific needs as a company - so that your organization can take full advantage of all the possibilities the platform has to offer!
