Supercharge customer contact
We help companies to optimize customer contact and improve the customer journey.
We do this by implementing solutions such as Zendesk and applying AI.
Services
With more than 10 years of experience and knowledge in various sectors, including leisure, e-commerce, retail, energy and installation companies and public transport, we can be deployed in a wide range of ways to help with various services.
Zendesk Implementation
We take care of the implementation of Zendesk, optimally align Zendesk with your business processes and offer Dutch-language support.
Implementation of SaaS solutions
In addition to the implementation of Zendesk, we provide the implementation of various SaaS solutions focused on customer contact.
These applications are aimed at improving the customer journey and organising customer contact in a very fast and efficient manner and automating it where possible.
Apply AI
Our team specializes in identifying and implementing AI solutions specifically designed to improve the customer journey and streamline customer interactions. From chatbots to advanced analytics, we look for the right AI tools to set up customer contact in a smart and efficient way and automate it where possible.
CX Consultancy
We offer CX Consultancy for companies to explore how to optimize their customer journey. Our expertise includes analysis, advice and implementation of suitable SaaS solutions, aimed at improving customer interactions.
We work with and implement the following applications
Airtable
Airtable optimizes your data management by creating custom databases, organizing information, and collaborating with your team in one intuitive tool.
Asana
Asana improves your teamwork by organizing, assigning, and tracking progress on tasks, helping you collaborate more efficiently and achieve your goals.
PandaDoc
PandaDoc simplifies your document management by creating professional documents, easily sending them, and getting them signed electronically, saving you time and making business easier.
Process Street
Process Street automates your business processes by creating, executing, and tracking standardized checklists and workflows to improve efficiency and reduce errors.
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